El Taller del Coleccionista
Frequently asked questions
Practical information for buying an artwork, asking a question or offering us an artwork, group of works or collection.
01 · The catalogue
Buying an artwork
What information and documentation accompany each artwork?
We study each artwork and record information about its authorship, period, technique, support, dimensions and condition on its product page, together with documented provenance where recorded. If a work includes a certificate or other documentation, this is expressly stated on that page. Contact us before purchasing if you need a specific detail or document.
Have the artworks been restored?
Most pieces retain their original condition. We respect patina and traces of age, while carrying out preventive conservation to ensure stability.
Any major restoration is stated explicitly in the artwork description. Some works arrive already restored; please contact us with any questions.
Can I view artworks in person before buying?
El Taller del Coleccionista operates as a private online archive and has no exhibition space open to the general public. We aim to offer a digital experience as close as possible to viewing the original, with high-resolution photographs and detailed descriptions.
If you need a video of a particular piece or wish to check a detail, please write to us.
02 · Logistics
Shipping and delivery
Is shipping a delicate artwork safe?
Safe shipping is a priority. Each work is carefully packed according to its fragility, using custom wooden crates or high-density multilayer packaging where needed.
All shipments are insured for 100% of their value. The artwork is protected if an incident occurs in transit.
How long will my order take to arrive?
The estimated total delivery time from purchase, including preparation and transport, is 4–7 working days for mainland Spain and 4–11 working days for the other European Union countries.
For other destinations, contact us before buying to confirm availability and timing. Indicative transit outside the European Union is 7–15 working days after handover to the carrier, depending on the destination and customs formalities.
Do you ship internationally?
Yes. Online checkout currently supports delivery to Spain and the other European Union countries. For other destinations, contact us before buying to confirm transport arrangements and costs. Shipments outside the European Union may be subject to customs procedures and import taxes, which are the buyer’s responsibility.
We prepare the necessary export documentation to facilitate shipping.
03 · After delivery
Returns
What if the artwork does not suit my space?
You have 14 calendar days from receipt to request a return. The artwork should be returned in the same condition and with the same level of protective packaging in which it was sent.
See the full conditions in our Shipping and returns policy.
04 · Offering an artwork
Selling an artwork or collection
What kinds of artworks and objects do you consider?
We consider old paintings, quality painting from the 19th and 20th centuries, works on paper and prints. We also selectively consider altarpieces, mirrors, sculptures and other antique art objects.
We pay particular attention to collections, inherited collections and groups of works; we also consider individual pieces that fit our selection.
Is there a charge for the initial assessment?
No. The initial assessment is free and carries no obligation to sell.
What photographs should I send?
Start with a complete view of the front. Where possible, add the reverse, signature, labels, details and any damage. For a group of works, include an overall photograph too.
When will I receive a reply?
We usually reply within 1–3 working days.
Is this a formal valuation?
No. The initial assessment is solely to consider a possible purchase. It does not replace an expert valuation or a report for insurance, inheritance, court proceedings or tax purposes.